Board Member Resources

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Board Member

Resources

Log in to the BOARD MEMBER PORTAL to do any of the following:

  • Board Meeting Information
  • Legal Documents
  • Financial Documents
  • Homeowner List
  • Outstanding Work Orders/Service Requests
  • Compliance Reports
  • Violation Reports
  • Architectural Review Information
  • Maintenance Requests

Frequently Asked Questions

Our HOA management fees are based on several factors, including the number of units, property type, service scope, and specific needs of the association. Every community operates differently—and so does our pricing.

We don’t believe in cookie-cutter rates. We believe in fair, transparent pricing that reflects the level of service and value delivered. Contact us for a custom proposal tailored to your community’s needs.

We deliver monthly financial reports to the board that include a balance sheet, income and expense statement, budget comparison, and delinquency report—along with any supporting financials. These reports are typically provided in the first week of each month to ensure the board has timely, accurate insight into the association’s financial health.

Yes. We coordinate closely with the board’s chosen CPA or auditor to ensure they have all necessary financial records and supporting documentation. While we don’t provide tax or audit services directly, we assist in preparing and delivering the materials needed to streamline the process and meet filing deadlines.

We follow a structured, transparent process that prioritizes fairness, compliance, and timely resolution. Delinquency enforcement typically begins with a series of written notices and account statements, escalating as needed to include late fees and interest in accordance with the association’s governing documents.

If balances remain unpaid, we coordinate with the board to initiate next steps—such as payment plans, legal notices, or referral to the association’s attorney or collections agency. Our goal is to resolve delinquencies efficiently while maintaining professionalism and compliance with state and federal laws.

We also provide regular delinquency reports to the board, so they have visibility into collection activity and outstanding balances at all times.

Owners can make assessment payments through several convenient methods, including online payments (credit/debit or ACH), bank bill pay, and traditional mail-in checks. Most communities we manage also offer recurring payment options to help owners stay current automatically.

Owners sometimes mistakenly assume these payments are included in their mortgage, but HOA assessments are billed separately and are not typically part of your escrow. Payments must be submitted directly to the association using one of the available options.

Our goal is to make the process as seamless as possible while ensuring timely and accurate posting to each homeowner’s account.